Terms and Conditions Nova88mas —
Platform Usage Guide

By registering an account, accessing, or using any part of the nova88mas platform — whether via the website or mobile app — you are deemed to have read, understood, and agreed to be bound by all terms and conditions contained in this document.

These terms and conditions form a legally binding agreement between you ("User" or "Member") and nova88mas ("We" or "Platform"). If you do not agree with any part of these terms, you are advised not to use nova88mas services.

To be eligible to register and use nova88mas services, you must meet the following requirements:

• Be at least 18 years old or comply with the minimum age requirement set by the laws of your country of residence — whichever is higher.
• Have the legal capacity to enter into a binding contract in your region or country.
• Not appearing on any prohibition or restriction list issued by any relevant regulatory authority.
• Not registering using a false identity, another person's identity, or any misleading verification method.
• Registering in your own personal capacity and not on behalf of any third party.

Each user is only permitted to hold one (1) account at nova88mas. Multiple account registrations by the same individual — using different names, email addresses, or other information — are prohibited and may result in the closure of all associated accounts.

When registering an account at nova88mas, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, phone number, email address, and any other details required during the registration process.

The Know Your Customer (KYC) process is part of nova88mas's commitment to security and regulatory compliance. You may be asked to upload identification documents such as a national ID or passport for identity verification purposes. This process is conducted securely with data encryption.

• KYC verification enables higher deposit and withdrawal limits.
• Submitted documents will be stored securely and will not be shared with third parties without your consent.
• The verification process is typically completed within 24 hours on business days.
• Nova88mas reserves the right to withhold withdrawals until the KYC process has been fully completed.

You are responsible for keeping your account password strictly confidential at all times. nova88mas will not be liable for any losses resulting from unauthorized use of your account due to your own negligence.

Nova88mas supports a wide range of popular deposit and withdrawal methods in Malaysia, including bank transfer (FPX), Touch 'n Go eWallet, GrabPay, Boost, DuitNow, and USDT cryptocurrency. All financial transactions are processed through secure, encrypted channels.

Deposit Policy:

• The minimum deposit limit is RM 30 for Malaysia's local payment methods.
• Funds are typically credited to your account in under one minute for e-wallet payment methods.
• Nova88mas does not charge any processing fees for all deposits in MYR.
• Deposits must be made using a payment method registered under the account holder's name.

Withdrawal Policy:

• The minimum withdrawal limit is RM 50 for most methods.
• Withdrawal requests are typically processed within 1 to 30 minutes depending on the chosen method.
• Withdrawals will be processed to the same bank account or e-wallet used for the deposit, except in special circumstances requiring further review.
• Nova88mas reserves the right to request additional supporting documents before processing large withdrawals.
• Withdrawals to third-party accounts are not permitted under any circumstances.

Nova88mas offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, seasonal promotions, and exclusive VIP member offers. Each bonus is subject to specific conditions stated in the relevant promotion terms.

General principles applicable to all nova88mas bonuses:

• Bonuses may only be claimed once per promotion unless otherwise stated in the specific promotion terms.
• Terms rollover (minimum wagering requirement) must be met before any winnings derived from bonus balance can be withdrawn.
• Rollover is calculated based on the bonus amount received or a combination of deposit and bonus, depending on the applicable promotion terms.
• Cancelled bets, draw bets, or bets placed at excessively low odds may not count towards fulfilling rollover requirements.
• Nova88mas reserves the right to withdraw bonuses or void winnings if there is evidence of promotion abuse, multi-account usage, or fraud.

All bets placed at nova88mas are subject to the established betting rules. Confirmed bets cannot be cancelled or modified except in specific situations such as a match being cancelled or postponed.

• Minimum and maximum betting limits vary depending on the game type, sport, and market selected.
• Nova88mas reserves the right to refuse or limit any bet at our sole discretion without providing detailed reasons.
• In the event of a technical error, odds error, or system disruption during bet processing, nova88mas reserves the right to void the affected bets and refund the wagered amount.
• Bets placed using insider information not available to the general public are strictly prohibited.
• The use of bots, automated software, or any unauthorised methods to manipulate betting outcomes is prohibited and may result in account closure.

For live sports betting, the odds displayed at the time of bet confirmation are the odds that apply. Nova88mas is not responsible for any odds changes that occur after a bet has been successfully confirmed.

You agree to use the nova88mas platform solely for personal and entertainment purposes. Use of the platform for commercial, resale, or unlawful activities is strictly prohibited.

The following activities are strictly prohibited on the nova88mas platform:

• Money laundering or any suspicious financial activity.
• Identity fraud or use of another person's personal information without authorisation.
• Player collusion to manipulate game or betting outcomes.
• Use of unapproved third-party software, bots, or automated tools.
• Any attempt to hack, attack, or disrupt nova88mas systems and servers.
• Spreading false or misleading information about nova88mas to others.

Nova88mas reserves the right to investigate any suspicious activity and report it to the relevant authorities if necessary. Violations of the terms of use may result in account closure and forfeiture of balance.

Nova88mas reserves the right to suspend or close any user's account at any time for the following reasons:

• Violation of any terms and conditions stated in this document.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Multiple account registrations by the same individual.
• Failure to submit the requested KYC documents within the specified timeframe.
• Attempting to exploit technical errors or bonuses in an unauthorized manner.

If your account is suspended or closed for valid reasons, any remaining balance in your account (after deducting any bonuses subject to conditions) will be returned to you via your original deposit method.

Nova88mas is committed to promoting a healthy and responsible betting experience. We believe that betting should be an enjoyable form of entertainment — not a source of stress or financial hardship.

The nova88mas platform provides the following self-control tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Betting Limit: Set a maximum amount you can wager within a given time period.
• Self-Break: Pause your account for 24 hours, 7 days, 30 days, or longer based on your needs.
• Self-Exclusion: Option to self-exclude from the platform for an extended period if needed.

If you or someone you know is experiencing gambling-related issues, we encourage you to seek professional help. More information can be found on the Responsible Gaming ours.

Nova88mas does not permit individuals who have applied for self-exclusion to re-register or access the platform during their exclusion period. This restriction is actively enforced by our system.

Nova88mas will make every effort to ensure the platform operates without interruption and that all displayed information is accurate. However, there are certain limits to nova88mas's liability:

• Nova88mas is not responsible for any losses arising from technical disruptions beyond the platform's control, such as internet outages, third-party server failures, or payment system interruptions.
• We are not responsible for any betting decisions made based on incorrect information resulting from unintentional display errors.
• Nova88mas bears no liability for any indirect, consequential, or exemplary losses arising from the use of the platform.
• In all cases, the maximum liability of nova88mas is limited to the total amount you have deposited into your account.

Users acknowledge that wagering involves real financial risk and nova88mas makes no guarantees regarding betting outcomes or potential wins.

Nova88mas reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Changes take effect immediately upon being published on this page.

We will make reasonable efforts to notify users of significant changes via in-account notifications or email. However, you are responsible for reviewing this page periodically to ensure you are always aware of the latest applicable terms.

If you have any questions, concerns, or complaints regarding these terms and conditions, or require further clarification on any nova88mas policy, you may contact our customer support team available 24 hours a day, 7 days a week.

The nova88mas support team can be reached via:

• Live Chat: Available directly on the web platform and mobile app — the fastest way to get immediate assistance.
• Email: [email protected] — for inquiries that require documentation or more detailed explanation.

We aim to respond to all inquiries within 24 hours. For issues related to financial transactions or account restrictions, please include relevant supporting evidence to expedite the investigation.

For any complaints that cannot be resolved through regular customer support, we have a formal escalation procedure that can be initiated upon your request. Nova88mas is committed to resolving all disputes in a fair, transparent, and timely manner.